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2LBS Multi Functional Billing System

2LBS is a framework that provides a set of capabilities to support different business processes.

Objectives:

• Churn reduction
• Efficient loyalty and retention actions
• Increase the quality of the service
• Acquisition of new customers
• Simplification of the management of the operator commercial offer
• Reduce costs and income assurance

Scope:

• BRT - Bill Review Tool: rating review & billing review
• COP - Customer Optimal Pricing
• ICA - Intelligent Customer Acquisition
• BRM - Billing rectification Manager
• Automatic management and visualisation of the commercial offer

Advantages:

• Multimarket (fixed, mobile, omv's, convergence and cross-over rules)
• Great flexibility in the configuration of the commercial offer
• Flexibility in price rating/ billing (voice and data pricing plan, special offers, discounts, bonuses for free units, closed groups of users, frequent numbers, time frames, etc.)
• Products and services according to their valid time period
• Posibility to deal with the commercial offer of the competitors and use it in the needed 2lbs configurations

2LBS due to its flexibility is the right choice to be implemented in those companies with massive invoicing and complex commercial offer.

2LBS plays a key role within the business processes establishment without the need of the integration of a new system, dealing with those operations which requires a large amount of data.

2LBS uses Navius Workflow Management System, a powerfully workflow engine developed by Delaware under the WFMC standard.