Delaware provides operation services
for systems designed by Delaware itself, managing the entities' databases maintenance processes, with supply from several data sources of different bodies,
and operation of the database in order to produce essential data for the
management, facilitating in this manner
the decision-taking process
of the Organization.
Includes key indicators linked to strategies. Very effective for resource assignment, obtaining an operational vision of strategy and its communication in the organization.
Usually composed of four perspectives: Financial, Clients, Internal Processes and Resources.
Thanks to the Scorecard, the manager defines objectives taking into account the cause-effect relationship.
Delaware designs a system that includes applications, processes and procedures that collect info and present it afterwards through a website, a mobile device (Ipad, tablet or phone) or any media the client desires. It allows to obtain systematically reports that include the metrics, ratios and indicators that the different profiles of the company require.
The Monitoring System is the essential
tool that supports the process of collecting data from telecommunications companies, and the treatment for reporting and distribution.
By using this system, Telecom Operators report on line their activity to the Regulatory Entity: calls, fees, activity by geographical area, by type of service and any other information that the body considers that it may be necessary to monitor the market.
This allows the Regulator to detect any
errors or omissions in the information provided. This ensures market monitoring, thus preventing a decrease in income taxes.
FOR TELECOM REGULATORS
Its implementation facilitates the
undertaking of specific commercial
actions at office-level. It allows a
customised management of each client
and assists in commercial decision
taking, whether it's for individuals or for segmented collectives.
This analysis helps companies to decide
what to sell, who to sell it to and by which channels, as it provides a clear understanding of the implications of the revenues and expenses of the different commercial decisions.
CLIENT INTEGRAL SYSTEM
SIVUCE is an integrated system that
allows parties involved in foreign trade
and international transport to manage
by a single point and through electronic means the procedures required by
control authorities responsible for the
traffic of goods entering or leaving
It permits to send the electronic
information, once and before a single
entity, to meet all the requirements of
foreign trade. This is possible through
the simplification, standardization and automation of management processes.
ONE STOP SHOP FOR
Delaware collaborates with major International Ports since 2006, and is responsible for the maintenance staff
of corporative applications.
Working in both corporative applications
and business core systems, have allowed Delaware to consolidate an extensive knowledge regarding port procedures
(SAU Processes, Claims, EDI circuit of
cargo lists, Customs area management, Dangerous goods management, Truck
transit follow-up, etc.)